Contact Us
CONTACT AMBERMORA
We're Here to Help
At Ambermora, we believe every customer experience matters.
Whether you have a question about a product, your order, shipping, returns, or anything else, our team is always happy to help.
We’re here to make your shopping experience simple,安心, and enjoyable — from discovering a piece you love to welcoming it into your home.
Customer Support
Email:
support@ambermora.com
Response Time
We aim to respond within 1 business day.
During weekends, holidays, or peak seasons, responses may take slightly longer.
Thank you for your patience and understanding.
Contacting Us About Your Order
To help us assist you faster, please include:
- Your order number
- The email address used at checkout
- A brief description of your question or concern
- Photos or videos if your item arrives damaged, defective, or incorrect
For your security, please never send your full credit card number, payment password, or other sensitive payment information by email.
Order Tracking
Once your order has shipped, tracking details will be sent to your email.
You can also check your order status through our:
Track Your Order page.
Returns & Refunds
We want you to love your Ambermora pieces.
If you need to request a return, exchange, or report a damaged or incorrect item, please contact us before sending anything back.
For detailed information, please review our:
Returns & Refunds Policy
Ambermora
From our designs to your home, we're here to support you every step of the way.